Communication Details

Wireless Communication Section

Wireless Communication Section is located at 6th Floor, North Anexy building, Muglisara, Surat, headed by a Wireless Officer, the section is providing the complete backup for upgradation and maintain of the wireless communication network of Surat Fire & Emergency Services and other emergency services like water supply, drainage, electricity etc. that comprises of static sets at the fire stations and mobile sets on the fire fighting and Hand Held wireless system for fire Staff.

The Surat Fire & Emergency Service Work on a Centralized Mobilizing Scheme. All the emergency calls made on telephone No. 101 are received 02 telephones having parallel lines provided in the control room at Head Quarters which is a manned round the clock. As soon as the call is received, the same is transmitted to the nearest fire station from the place of incident and pre-determined number of units is dispatched immediately.The wireless communication is available in all the fire stations as well as on mobile units which helps in quick transmission of messages to the fire stations concerned.

The facility of dialing 101 can be used from PCO also without putting a coin. In case the fire become big, the message is sent on wireless by the officer in charge from the fire scene to the control room and additional units are responded from other fire stations in the vicinity. The public is, therefore, advised to dial 101 immediately assoon as any fire is noticed by them. The quick message to the fire service can help quick turnout and minimize losses due to fire.

While make emergency call on 101, maintain calm and feed the following information correctly:

• Caller’s Name
• Telephone Number
• Address in Full
• Nearest land mark
• Nature of emergency
• Correct Information Helps Serve you Better